- Director Craig Costigan
- Agent Ted Waters - Link's long-time father figure.
- Agent Elizabeth Parker - Charade's current handler.
- Agent Daley - working under Parker on the Alycia Chin situation.
- Agent 1337 - a young hip hacker assigned to monitor the Menagerie.
Field agents catch bad guys, lean on helpless civilians, and spy on people from unmarked black Suburbans. They're always wearing sunglasses, earpieces, and cheap black suits..
AEGIS has a PR team. Their smooth-talking operators spin a narrative for the press..